Frequently Asked Questions
Questions about your order?
Please call Simplay3 Customer Service toll free at 1-866-855-0100 between 8-5pm est M-F or email email@example.com with your order number.
What is your phone number?
Our toll free number is 1-866-855-0100. This is molded into every product for easy reference should you need customer support throughout the lifetime of your product.
What is your email address?
Our email address is firstname.lastname@example.org.
When can I expect delivery?
Simplay3's average delivery time is 2 days, but can be up to 4 or 5 days to certain regions on the West Coast. Please see Shipping Details | Simplay3 for more information.
Can I track my package?
Do you ship to Alaska or Hawaii?
Simplay3.com ships to the contiguous United States. We do not ship to Alaska or Hawaii at this time.
Where are you located?
Simplay3 is based in NE Ohio at 9450 Rosemont Drive, Streetsboro, OH 44241.
Founded in 2016, Simplay3 is 2020 Toy Industry Hall of Fame inductee Thomas G. Murdough Jr.'s 3rd venture (he also founded Little Tikes and Step2). Veteran owned, American made, and led by a diversified management and design team that helped build those former companies, Simplay3 is the next generation of durable, colorful, innovative rotational molded products for Kids & Grown Ups. Please see Our Story|Simplay3 page for more information.